FAQ

Hoza owns 15 years of foreign trade sourcing experience and 8 years of professional dropshipping experience, with a base of long-term cooperative clients. This proves our service and support are widely recognized by global sellers.

Cooperate with professional sourcing agents like us who own independent warehouses. We directly connect with original manufacturers, conduct unified quality control and provide one-stop dropshipping services.

Sourcing agents with self-owned warehouses are the best choice. AliExpress has scattered stock and unstable product quality, while individual factories only supply single categories. Agents can integrate all your goods, carry out unified quality inspection and arrange consolidated shipment.

Consolidate all your orders in our warehouse for bulk purchasing from factories to lower unit prices. We charge no extra service fees for long-term partners while maintaining strict quality inspection standards.

Yes. We support customized packaging, brand sticker printing and private labeling for dropshipping. Small orders are acceptable for simple sticker labels, while customized boxes require a MOQ of 500-1000 sets.

Our exclusive dedicated EU line delivers the fastest and most stable logistics service.

Choose our exclusive Germany-EU special line. Goods are shipped from our 5,000 sq.m warehouse, with delivery completed within 5-9 days for most European countries.

We provide DDP door-to-door all-in service. We follow standardized customs declaration and product labeling rules to prevent customs detention and additional tariffs.

We maintain stable supply chains with cooperative factories covering hot-selling categories including beauty tools, pet supplies, watches and leather goods. Every item goes through full inspection before shipment.

Yes. Our warehouse system supports automatic order processing and shipment for Shopify, Ebay, Etsy and Amazon orders.

We support integration with mainstream ERP tools and provide technical docking support. Shopify orders will be auto-synced to our warehouse for processing.

Our team collaborates with dozens of manufacturers across different categories, and all products are stored uniformly in our warehouse.

We conduct complete incoming quality inspection for all orders before dispatch. Inspection photos and videos are available upon your request.

There is no high minimum order quantity for simple stickers and labels, which is very friendly for cross-border dropshipping sellers.

Yes. Sample testing is available under our pure dropshipping model, and you do not need to stock goods in advance.

Shipping from multiple warehouses leads to uncontrollable quality risks and high communication costs. An agent can consolidate goods from different suppliers, conduct full quality checks, and apply unified packaging and labels, making your store look far more professional overall.

We provide dedicated European local return address and unified return handling service. Customers send returned items to our overseas receiving warehouse. Our team inspects returned goods, arranges reshipment or refunds for your store. We will feedback all defective product problems to cooperative factories to lower future return rates.

Yes. We supply free original HD product images, detail pictures and short marketing videos for all our dropshipping partners. You can directly use these materials on Shopify stores, Instagram, TikTok and other social platforms without extra fees.

Our self-operated 5,000 sq.m warehouse adopts automatic order sorting system. After Shopify orders sync to our system via ERP, all in-stock goods will finish quality inspection, packing and shipment within 24 working hours. No long order backlog.

We accept corporate bank transfer and PayPal Invoice. We offer flexible deposit plans for long-term cooperative sellers. We do not recommend high-risk payment tools with long fund audit delays to avoid capital lock-up risks.

Hoza's warehouse can process up to 3,000 parcels per day at peak capacity. Our warehouse has scalable storage space and sufficient packing teams. We support mass order auto-sync via ERP, full-item inspection before delivery and stable exclusive EU logistics lines. We expand labor and storage space synchronously as your daily order volume rises to prevent order delays or stock shortage problems.

1. Independent 5,000 sq.m warehouse to realize unified quality control and avoid multi-warehouse quality chaos; 2. Multi-category factory direct sourcing covering hot-selling dropshipping goods; 3. Seamless connection with Shopify and mainstream ERP systems for automatic order fulfillment; 4. EU DDP door-to-door dedicated line with 5-9 days delivery and 98% signing rate; 5. Support private brand logo stickers and customized packaging with low threshold; 6. Zero-inventory one-piece dropshipping for sellers; 7. Flexible payment deposit terms and professional European return after-sales service.

Hoza Industrial Co., Ltd is your perfect supply chain partner. We support zero MOQ one-piece dropshipping with zero inventory pressure for startup e-commerce sellers. We source a full range of popular products including pet supplies, beauty tools, luxury watches, leather goods and golf accessories. We provide full pre-shipment inspection, automatic Shopify order synchronization and fast EU dedicated logistics, fully matching the operation demands of new online store founders.

HOZA services include: 1. Product sourcing; 2. Quality inspection; 3. Label replacement; 4. Custom packaging; 5. Packing and shipping; 6. Free warehouse storage; 7. ERP system integration with store backends such as Shopify, Ebay, Etsy; 8. Visual packing evidence service; 9. Parcel loss compensation provided by HOZA.

You can track your order status in real-time through our ERP system. We also send order updates via email and SMS.

We provide comprehensive after-sales support. If you receive a defective product, please contact our customer service team within 7 days of receipt for return or exchange.

We support various shipping methods including DHL, UPS, FedEx, EMS, and dedicated line logistics. Based on your needs and budget, we will recommend the most suitable shipping solution.

Our customization services are flexible, with MOQ depending on product type. Generally, we support small-batch customization starting from 50 pieces.

Standard orders typically ship within 1-3 business days after payment. Custom orders ship based on production lead time, usually 7-15 business days.

We accept multiple payment methods including bank transfer, PayPal, credit cards, and third-party payment platforms. All transactions are secured with encryption for your financial safety.

Yes, we offer small-batch customization services including branded packaging, product customization, and private label production. Our customization team works closely with you to ensure products match your brand image.

We specialize in four core categories: footwear, acne patches and beauty devices, pet products, and outdoor gear. Our sourcing team has extensive industry experience to find quality suppliers for you.

We work with carefully selected suppliers and provide comprehensive quality control services. Each product undergoes quality inspection before shipment to ensure it meets your standards.

From China, delivery typically takes 5-8 business days to most global destinations. We offer multiple shipping options including standard, expedited, and express delivery.